Frequently Asked Questions
1. Is there a discount for Volume Purchasing?
Yes, the discount should be applied automatically. However, if it is not applied, you can enter the codes amnually in the coupon section at checkout.
Any purchase over $300 (subtotal) will have a 5% discount.
Coupon code is: Over $300
Any purchase over $500 (subtotal) will have a 10% discount.
Coupon code is: Over $500
Any purchase over $1000 (subtotal) will have a 15% discount.
Coupon code is: Over $1000
Any purchase over $2000 (subtotal) will have a 20% discount.
Coupon code is: Over $2000
Any purchase over $5000 (subtotal) will have a 25% discount.
Coupon code is: Over $5000
Again, these codes should show up automatically so only enter them manually if they are not already there at checkout.
Also note that only 1 coupon code is accepted, so if you bought a BOGO item and your coupon code says BOGO, entering a different code will eliminate the BOGO deal.
2. I do not have a Department of Revenue Tax Resale Certificate. Can I still register?
Yes, this document is only required if you do not want to pay sales tax for your purchase. We cannot use your Employer ID Number as your Department of Revenue Resale Tax Certificate. It usually costs an extra $100 (approx) per year but it is the document that allows you to buy merchandise without paying taxes for the purpose of reselling it and collecting the sales tax then.
You will however, always need to upload a copy of your ID (driver's license) to create your wholesale account.
3. Can you tell me more about your Brazilian Overlay Jewelry?
Yes, our Brazilian Gold Filled/Overlay is a heavier (Glorified) plating. It has 3 times more gold than the mainstream Gold Plating. The items we label Brazilian Gold Filled have 3% gold content in 18kt. The Gold Filled manufactured in the United States has 5% gold content and is done in 14kt.
5. I Would like to know if you guarantee the gold laminate?
For sterling silver, you can either use a silver cleaning liquid, (we sell those for $3.50) or you can clean it with baking soada. Just wet a tuthbrush with water and dip the toothbrush in the backing soda, then brush the ugly away from the silver jewelry:) Liquid soap and water also works if they do it after each use or once a week.
7. How do I clarify something in an order?
You can always write a "Note" for your order in the Notes section when you check out. We will always read the notes before we start he order and contact you if we have any questions.
8. Do you make custom designs for your customers?
At the moment, we are only distributing the designs our manufacturers already produce. Once the option becomes available to us, we will offer it to our customers.