Frequently Asked Questions
1. Are the prices here on the website wholesale prices?
Yes
2. What is the minimum order value?
$100 USD
3. Is there a discount for Volume Purchasing?
Yes! They will be automatically applied at checkout.
Check discounts with this link:
https://www.fantasyworldjewelry.com/pages/volume-discounts
4. I do not have a Department of Revenue Tax Resale Certificate. Can I still register?
Yes, this document is only required if your business is tax exempt for purchases. We cannot use your Employer ID Number as your Department of Revenue Resale Tax Certificate. This document allows you to buy merchandise without paying taxes for the purpose of reselling it.
5. I Would like to know if you guarantee the jewelry.
6. How do I clarify something in an order?
You can always write a "Note" for your order in the Notes section when you check out. We will always read the notes before we start the order and will contact you if we have any questions.
Also, you can send us an email: sales@fantasyworldjewelry.com.
7. Do you make custom designs for your customers?
Yes! Please send an email with all information and measurements of the custom piece. The minimum to order is 150 pieces of each style. We require half of the payment as a deposit to start the production. Sometimes we charge extra for the new molds, it depends on the item. The process will take 1-2 months to be completed.
8. Do you offer Samples?
No. we don't, but you can get a lot of styles within the $100 minimum order value.
9. How long does it take to receive the order?
Orders are usually shipped within 1-2 business days (excluding weekends and US holidays), plus transit days depending on the shipping option you selected on the order. The price depends on your location, the carrier and the option that you selected at checkout.
10. Can I make returns?
Yes, please check our policies.
11. Do you send international orders?
Yes, we ship all over the world. Customers are responsible for customs and import taxes.