Frequently Asked Questions
Frequently Asked Questions
1. Are the prices on the website wholesale prices?
Yes. All prices displayed on our website are wholesale prices.
2. What is the minimum order?
Our minimum order is $100 USD.
3. Do you offer volume discounts?
Yes! We offer additional volume discounts based on your order amount. Discounts are automatically applied at checkout, so no coupon code is needed.
No. A Resale Certificate is only required if you qualify to make tax-exempt purchases. An Employer Identification Number (EIN) cannot be used in place of a valid Resale Certificate.
5. Does your jewelry have a warranty?
Yes. Eligible jewelry includes a 6-month warranty against color fading or discoloration. Proof of purchase is required. Warranty coverage is subject to our care instructions and warranty policy.
6. How can I add special instructions to my order?
Simply leave a message in the Notes section at checkout. We review order notes before processing and will contact you if we have any questions.
You can also email us at sales@fantasyworldjewelry.com.
7. Do you manufacture custom jewelry designs?
Yes! Custom designs require a minimum order of 150 pieces per style and a 50% deposit to begin production.
Production typically takes 1–2 months. Additional mold fees may apply depending on the design. Please email us with your design details and measurements for more information.
8. Do you offer samples?
We do not offer individual samples. However, with our $100 minimum order, you can select a variety of styles to evaluate our products and quality.
9. How quickly will my order ship?
Orders are typically shipped within 1–2 business days, excluding weekends and U.S. holidays. Delivery time will depend on your location and the shipping method selected at checkout.
10. Do you accept returns?
Yes. Returns are accepted according to our Return Policy. Please contact us before returning any merchandise.
11. Do you ship internationally?
Yes! We ship internationally. Shipping options and costs vary depending on the destination.
12. Are customs duties and import taxes included?
No. International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
13. Do you offer dropshipping?
No. At this time, we do not offer dropshipping services.